EliteSync

Automate WFM schedule changes for contact center payroll accuracy

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What happens if WFM schedules aren't aligned with payroll?

50% of American employees that will begin searching for a new job after experiencing just 2 issues with their paycheck
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26% of payroll administrators that say they are at the top of their game for technology and automation
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8% of American workers (13.6 million) report being overpaid – and not everyone scrambles to return it
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Unleash the Power of EliteSync

EliteSync automates schedule updates and is the industry's first cloud-based contact center payroll automation tool for Verint Workforce Management.

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Manage

employee conditions that differ from the reality of the employee’s schedule in Verint Workforce Management

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Automate

delivery of exceptions through existing WFM integrations to payroll

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Improve

the accuracy of your contact center payroll and the efficiency of your WFM team

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"Our WFM team managed payroll synchronizations in Verint WFM across 8 sites with thousands of agents.  EliteSync helped us save $560,000 per year by automating simple tasks for payroll -- and we keep our existing payroll integration."
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Contact Center WFM Administrator North American BPO Provider

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WFM

Creating Payroll Accuracy Within Workforce Management

Half of the American workforce will start searching for a new job after experiencing just 2 issues with their paycheck.
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WFM

Using a Mobile App for WFM

How do you engage contact center agents with a WFM Mobile App?
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Partnerships

Verint Strategic Partner

We are proud to have a longstanding partnership that offers our customers a compelling way to expand the value of their contact center solutions.
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Create Your Next Opportunity.

Our contact center specialists are ready to help you explore the next horizon for improving your contact center performance. Book a conversation today !
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