On-demand call center best practices and Verint training.
Cloud or Hybrid recording archive.
Automate WFM schedule Changes for payroll accuracy
Integrate Verint and Salesforce CRM
Group Elite Enhances EliteKeep for Secure and Compliant Contact Center Recording Archive Management September 17 2024
LAVAL, QUEBEC AND GREENWOOD VILLAGE, COLO. (PRWEB) - Group Elite, a leading provider of contact...
First Contact Resolution A credit card company uses speech analytics to drive better results. View now
Collections Effectiveness How speech analytics increased payments at this call center. View now
Call Center KPIs Impress your boss with these key metrics. View now
Verint Automation Handbook Get more out of your Verint setup with better automation. View now
Videos Watch our customer success stories View now
Webinars Watch our informative webinars View now
The Latest News on Call Center Consulting and Managed Services
Subscribe Now
Before you look away…don’t worry. I’m not doing a yoga class. I’m here to share...
It's time to answer question #5 in our eBook "5 Questions to Ask When Building...
It's time for question #4 in our eBook "5 Questions to Ask When Building a...
It's time for question #3 in our eBook "5 Questions to Ask When Building a...
It's time for question #2 in our eBook "5 Questions to Ask When Building a...
Speech Analytics tools offer an array of powerful features to help you unlock...
Rising gas prices impacts us all. Digital signs at every corner reminding us of...
True story - 15 years ago I was choosing between 1 of the 2 national mobile...
Our contact center specialists are ready to help you explore the next horizon for improving your contact center performance. Book a conversation today !
