Running a Stellar Speech Analytics Program

Join us as we dive into and discuss building an effective speech analytics program. Whether you are part of a new, seasoned, or part of a rock star speech analytics team, join us to uncover these 5 very important topics. Plus, you will leave with a copy of "5 Questions to Ask When Building a Speech Analytics Team."

1. Who should be on, and leading, a speech analytics team?
2. What are typical day-to-day-tasks for a speech team?
3. Where should the speech analytics team live within your organization?
4. Why set goals for your team and what should they be?
5. When should I ask for outside help?