News2019-02-27T11:09:26-05:00

Latest News

Group Elite Expands Executive Team Poised for Cloud and CX Technology Growth 

By |June 1st, 2020|Categories: Customer Engagement, News|Tags: , , , , |

Group Elite Expands Executive Team Poised for Cloud and CX Technology Growth  Montreal, Quebec - June 2, 2020 – Group Elite Communications, Inc. announces two new additions to their leadership team serving in the roles of marketing [...]

How do I monitor my contact center agents working from home?

By |May 13th, 2020|Categories: Customer Engagement, Employee Engagement, News, Quality Management, Workforce Management (WFM)|Tags: , , , |

How do I monitor my contact center agents working from home? In my home, we all drink a shot of vodka each time a journalist or family member uses the term "new normal" in conversation.  [...]

GEC Celebrates 5 Years of Exceptional Service

By |February 14th, 2017|Categories: News, Uncategorised|

GEC Celebrates 5 Years of Exceptional Service Over the past five years, Group Elite has evolved from a service-focused organization to an award-winning global business with multiple service and solution offerings. Group Elite’s success is [...]

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Accelerating Towards Success: Montreal Formula 1 Grand Prix

By |October 3rd, 2016|Categories: News, Uncategorised|Tags: , , , , |

Accelerating Towards Success: Montreal Formula 1 Grand Prix Group Elite's growing success is built upon the strong relationships we have developed our corporate partners.  To show how much we appreciate and value these relationships we [...]

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Group Elite Wins NICE Systems Partner Awards for the Second Year in a Row

By |May 24th, 2016|Categories: News|Tags: , , |

Group Elite Wins NICE Systems Partner Awards for the Second Year in a Row Orlando, Florida. NICE Interactions 2016 Conference. For the second year in a row, NICE Systems has awarded Group Elite Communications the [...]

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Group Elite Communications receives NICE Systems Partner Awards

By |June 5th, 2015|Categories: News, Uncategorised|Tags: , , |

Group Elite Communications receives NICE Systems Partner Awards San Antonio, Texas.  NICE Interactions 2015 Conference. On June 1, 2015 NICE Systems awarded Group Elite Communications the 2014 Partner of the Year Award, and the 2014 Services Partner [...]