--- title: Group Elite Communications - Verint Training and Services description: Group Elite provides white-glove training and consulting for Verint Customer Engagement Solutions and is a Verint Strategic Partner image: https://www.groupelite.com/hubfs/Group%20Elite%20Logo%20Social.jpg --- [![Group-Elite-logo-2020-upper left web](https://www.groupelite.com/hs-fs/hubfs/Group-Elite-logo-2020-upper%20left%20web.webp?width=2196&height=861&name=Group-Elite-logo-2020-upper%20left%20web.webp "Group-Elite-logo-2020-upper left web")](https://www.groupelite.com/) ![](https://www.groupelite.com/hubfs/bars-solid.svg) [**](https://www.groupelite.com#test-popup) ** # Group Elite provides white-glove training and consulting for Verint Customer Engagement Solutions   [![Contact Us](https://no-cache.hubspot.com/cta/default/7576331/42016097-cfd9-4355-92d1-5d27638133fc.png)](https://cta-redirect.hubspot.com/cta/redirect/7576331/42016097-cfd9-4355-92d1-5d27638133fc) # Verint CipherTrust Migration Assessments  ### Learn more about CipherTrust migrations services for your Verint system [![Learn More](https://no-cache.hubspot.com/cta/default/7576331/91e3862b-2c24-4798-a346-abc1ce9bb2f9.png)](https://cta-redirect.hubspot.com/cta/redirect/7576331/91e3862b-2c24-4798-a346-abc1ce9bb2f9) | # eBook # 5 Questions to Ask When Building a Speech Analytics Team | ![](https://www.groupelite.com/hs-fs/hubfs/e-book-cover-mockup-template-over-transparent-background-a9862%20(2)%20copy.png?width=300&name=e-book-cover-mockup-template-over-transparent-background-a9862%20(2)%20copy.png) | | --- | --- | [![Download Now](https://no-cache.hubspot.com/cta/default/7576331/391b9d8d-1333-46e6-8bcf-64d02962c0cc.png)](https://cta-redirect.hubspot.com/cta/redirect/7576331/391b9d8d-1333-46e6-8bcf-64d02962c0cc) [![verint](https://www.groupelite.com/hs-fs/hubfs/verint.jpg?width=438&name=verint.jpg)](https://www.groupelite.com/verint-strategic-partner) # Services & Support Partner of the Year [![Learn More](https://no-cache.hubspot.com/cta/default/7576331/57e4a67b-0d3b-4457-abeb-aa2cc48af401.png)](https://cta-redirect.hubspot.com/cta/redirect/7576331/57e4a67b-0d3b-4457-abeb-aa2cc48af401) # EliteKeep Cloud-Based Call Recording Archive   [![Learn More](https://no-cache.hubspot.com/cta/default/7576331/90e16ca3-2dcd-4dcc-b9ba-319b2bf9fd3c.png)](https://cta-redirect.hubspot.com/cta/redirect/7576331/90e16ca3-2dcd-4dcc-b9ba-319b2bf9fd3c) ** ** ## How does Group Elite help contact centers? Group Elite offers white-glove services for Verint customers through design, training, consulting, and managed services. Group Elite can provide Needs Assessments, refresher training, Quick Win Consulting Engagements, and custom integrations for Verint. [![HomePage Video Thumbnail 1](https://www.groupelite.com/hubfs/HomePage%20Video%20Thumbnail%201.webp) ](https://www.groupelite.com#videoPopupRight) ## Contact Center Software from Start to Scale Whether you’re launching a new call center tool or looking to optimize your calling technology, Group Elite is ready to help you maximize the value of your software investments. ![Verint Speech Analytics](https://www.groupelite.com/hs-fs/hubfs/Speech_New_2022-removebg-preview%20(1).png?width=500&name=Speech_New_2022-removebg-preview%20(1).png) [![b2b_inbound_sales_agencies](https://www.groupelite.com/hubfs/b2b_inbound_sales_agencies.webp) ](https://www.groupelite.com#videoPopupB2B) ## What's the best way to get started? Schedule a complimentary session with one of our Verint experts and learn more about our training and consulting services. [![Schedule Now](https://no-cache.hubspot.com/cta/default/7576331/80c0ee5a-cc33-429b-9aa6-2c7b071d92a7.png)](https://cta-redirect.hubspot.com/cta/redirect/7576331/80c0ee5a-cc33-429b-9aa6-2c7b071d92a7) ## Just Ask Our Customers ![Verint Utility Company Case Study](https://www.groupelite.com/hubfs/alexander-schimmeck-k_-KlaENC-Q-unsplash.jpg) ### Utility Company “Group Elite was flexible and willing to assist regarding training; specifically with schedules, topics, attendees, and sharing best practices.” [ View Success Story Videos→ ](https://www.youtube.com/watch?v=NVlAMSRVSS0&list=PLquQNsrknIfzrLpTNhuhtBloYU9zGoa7K) ![Verint Bank Case Study](https://www.groupelite.com/hubfs/chris-robert-e0SOJ7-L_CI-unsplash.jpg) ### Canadian Bank “Group Elite always acted in true partnership with the customer and other vendors to do everything possible to ensure our mutual success in the project.” [ View Success Story Videos→ ](https://www.youtube.com/watch?v=NVlAMSRVSS0&list=PLquQNsrknIfzrLpTNhuhtBloYU9zGoa7K) ![Verint Telecommunications Story](https://www.groupelite.com/hubfs/pexels-miguel-%C3%A1-padri%C3%B1%C3%A1n-579471.jpg) ### Telecommunications Company "Our WFM team managed payroll synchronizations in Verint WFM across 8 sites with thousands of agents. EliteSync helped us save $560,000 per year by automating simple tasks for payroll -- and we keep our existing payroll integration." [ View Success Story Videos→ ](https://www.youtube.com/watch?v=NVlAMSRVSS0&list=PLquQNsrknIfzrLpTNhuhtBloYU9zGoa7K) ##### **Why choose Group Elite?** - 200 Years of Combined Experience in the Contact Center Industry - Helping Our Clients Drive Performance Improvement - 85 NPS Score with Customers - On-Demand Consulting Services - Verint Strategic Partner ![Globe Logo without text-2](https://www.groupelite.com/hubfs/Globe%20Logo%20without%20text-2.png) ![b2b_inbound_sales_agencies](https://www.groupelite.com/hs-fs/hubfs/b2b_inbound_sales_agencies.webp?width=1920&height=1280&name=b2b_inbound_sales_agencies.webp) ## Create Your Next Opportunity. Our contact center specialists are ready to help you explore the next horizon for improving your contact center performance. Book a conversation today ! [![Get in Touch](https://no-cache.hubspot.com/cta/default/7576331/b96ad3c9-c92c-46df-a222-78732692164c.png)](https://cta-redirect.hubspot.com/cta/redirect/7576331/b96ad3c9-c92c-46df-a222-78732692164c) ###### About Us - [ Contact Us ](https://www.groupelite.com/contact-us-home) - [ Global Offices ](https://www.groupelite.com/contact-us-home#Offices) - [ Leadership Team ](https://www.groupelite.com/about/leadership-team) - [ Partners ](https://www.groupelite.com/about/our-partners) ###### Our Expertise - [ Contact Centers ](https://www.groupelite.com/contact-center-expertise) - [ Fraud & Compliance ](https://www.groupelite.com/fraud-compliance) ###### Our Services - [ System Design & Architecture ](https://www.groupelite.com/services) - [ Project Management ](https://www.groupelite.com/services) - [ Implementation Services ](https://www.groupelite.com/services) - [ Application Training ](https://www.groupelite.com/services) - [ Support & Maintenance ](https://www.groupelite.com/services) - [ Business Consulting ](https://www.groupelite.com/services) ###### Our Partners - [ Strategic Technology Partners ](https://www.groupelite.com/about/our-partners#strategic) - [ Systems Integrators & Resellers ](https://www.groupelite.com/about/our-partners#systems) - [ Verint Systems ](https://www.groupelite.com/verint-strategic-partner) ![Group Elite logo](https://www.groupelite.com/hubfs/Group-Elite-logo-2020-upper-left-web-Dark.png) - [**](https://www.facebook.com/GroupEliteComm) - - [**](https://www.linkedin.com/company/group-elite-communications/) - [**](https://www.youtube.com/channel/UCtKAFCIQyBR6aiMKeY0FM-Q/) 2026 © Group Elite · All Rights Reserved ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://7576331.fs1.hubspotusercontent-na1.net/hubfs/7576331/Videos/Group%20Elite%20Corporate%20Video%202022.mp4", "dateModified" : "2023-03-29T14:02:11.521Z", "description" : "", "duration" : "PT1M4.484S", "height" : 1080, "name" : "Group Elite Corporate Video 2022", "thumbnailUrl" : "https://api-na1.hubapi.com/filemanager/api/v3/files/thumbnail-redirect/72834570529?portalId=7576331&size=medium", "uploadDate" : "2022-05-05T14:13:26.192Z", "width" : 1920 } ``` ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://7576331.fs1.hubspotusercontent-na1.net/hubfs/7576331/Project%20Success%20720.m4v", "dateModified" : "2023-03-28T20:55:16.973Z", "duration" : "PT53.531S", "height" : 720, "name" : "Project Success 720", "thumbnailUrl" : "https://api-na1.hubapi.com/filemanager/api/v3/files/thumbnail-redirect/108574985296?portalId=7576331&size=medium", "uploadDate" : "2023-03-28T20:33:45.030Z", "width" : 1280 } ```