Blog2019-02-27T11:09:26-04:00

Top 7 reasons why companies should pursue Customer Journey Mapping (CJM)

By |February 10th, 2015|Categories: Interactions, Uncategorised|Tags: , |

Top 7 reasons why companies should pursue Customer Journey Mapping (CJM) By Natalia Piaggio, NICE Director Business Development and Account Advocacy Not long ago I have heard someone state that “customer journeys haven’t reached their [...]